ShopAssist AI helps Shopify stores answer customer questions, recommend products, track orders, explain policies, and hand over complex chats to humans.
ShopAssist AI combines natural language understanding with your store's data to deliver accurate, helpful responses.
The AI analyzes customer requests and suggests relevant products with images, prices, and direct links to checkout.
Customers can simply ask "Where is my order?" and get instant updates based on their tracking number and Shopify order status.
The chatbot automatically reads your Shopify products, collections, pages, policies, and FAQs to provide accurate answers.
When a customer needs a real person, the AI seamlessly hands over the chat to your support team via the merchant dashboard.
ShopAssist AI is designed to reduce repetitive customer questions while helping shoppers find the right products faster. It works like a smart sales assistant and a customer support agent inside your store.
From product discovery to order tracking and return policy answers, the chatbot gives customers instant help and allows your team to focus on high-value tasks.
Help your support team respond faster and help customers buy with more confidence.
“ShopAssist AI helped us answer common product and shipping questions instantly. Our support workload dropped within the first week.”
“The product recommendation feature is excellent. Customers get relevant product suggestions without waiting for a support agent.”
“Human handover is very useful. The bot handles normal questions and our team only receives serious support conversations.”
Start small, then upgrade as your store receives more conversations and product recommendation requests.
Best for new Shopify stores starting with AI chat support.
Best for growing stores that need sales and support automation.
Best for high-volume stores needing advanced usage limits.
Quick answers about how ShopAssist AI works for Shopify stores.
Yes. The chatbot can be trained on Shopify products, collections, tags, policies, FAQs, and order support logic.
Yes. Customers can ask order-related questions, and the chatbot can provide order status and tracking support based on your integration setup.
Yes. The app can include both web chat and WhatsApp support options for customer conversations.
Yes. The human handover option allows your support team to take over complex, urgent, or angry customer conversations.
Yes. The app includes a monthly usage limit system to control AI requests and avoid unexpected overages.
Launch your AI sales and support chatbot to answer questions, recommend products, and support customers 24/7.
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